Cookies Policy

This Cookie Policy is designed to tell you about our practices regarding the collection of information through cookies and other tracking technologies (like gifs, web beacons etc.) The functionalities for which we use these technologies may include, but are not limited to, those listed below:

  • Assisting you in navigation;
  • Analysing the use of our products, services or applications;
  • Assisting with our promotional and marketing efforts (including behavioural advertising); and
  • Offering content of third parties (e.g. social media content).

Below is a detailed list of the cookies we use, with a description of its purpose(s). For further information on how to manage your cookie preferences please visit: https://ico.org.uk/your-data-matters/online/cookies/

We are Alliance Pharmaceuticals Limited (referred to as “Alliance”, “we”, “us” and “our” in this Policy), a company incorporated in England with company registration number 03250064.

1.1 Our contact details are as follows:

1.1.1 Address: Company Secretary, Avonbridge House, Bath Road, Chippenham, Wiltshire SN15 2BB, United Kingdom

1.1.2 Telephone number: +44 [0]1249 466966

1.1.3 Email address: dataprotection@alliancepharma.co.uk

1.1.4 If you are based in the EEA, please use the following e-mail address: EUdataprotection@allianceph.com

1.2 You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Essential cookies:

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Cookies used:

Cookie Name

Cookie Description

Default Expiration Time

ASP.NET_SessionId

A general-purpose platform session cookie, used by sites written with Microsoft .NET based technologies. Usually used to maintain an anonymized user session by the server.

Further details of this cookie can be found here.

*

RequestVerificationToken

This is an anti-forgery cookie set by web applications built using ASP.NET MVC technologies. It is designed to stop unauthorised posting of content to a website.

Session

UMB-XSRF-TOKEN,
UMB-XSRF-V, 
UMB_UCONTEXT_C

These are backend specific cookies. They are only seen by site administrators accessing the back end of the website. They are used in maintaining the session state of the logged in user.

Session

CookieControl

Used when user accepts cookie policy

90 days

ARRAffinity

This cookie is set by websites that run on the Windows Azure cloud platform. The cookie is used to affinitize a user to an instance of an Azure Web App.

Further details of this cookie can be found here.

Session

ArraAffinitySameSite

This cookie is set by websites that run on the Windows Azure cloud platform.

Further details of this cookie can be found here.

Session

5.Recipients of the data

5.1 Other members within the Alliance Group (where such members carry out functions which support the business of Alliance) will be entitled to use your personal data for any of the purposes set out in this privacy policy.

5.2 It may also be the case that we choose to share your data with third parties with whom we have business or marketing relationships from time to time for to use your personal data, for and on our behalf, for any of the purposes set out in this privacy policy. If you do not wish us to do this, please either: (i) tick the box when registering your details or on the order confirmation screen or (ii) make this clear in any writing or telephone communications with us which contain or would in accordance with this privacy policy lead to the collection of, any of your personal data.

5.3 We will also provide your personal data to the extent required by law or regulation to various legal and competent authorities including but not limited to:

5.3.1 Medicines & Healthcare products Regulatory Agency and/or the European Medicines Agency, in relation to our obligation to report any adverse events;

5.3.2 Her Majesty’s Revenue and Customs, in relation to any payments received by us for the sale of our products to third parties;

5.3.3 the police and other law enforcement agencies arising from any matters including counterfeit medicines;

5.3.4 Service providers, acting as processors, who provide IT and system administration services;

5.3.5 professional advisers, including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services; and

5.3.6 third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

5.4 We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6.International transfers

6.1 We share your personal data within the Alliance Group. Where permitted by applicable law, we may transfer the personal data we collect about you to, or access or process it in or from, any of our group’s global locations from time to time.

6.2 Some of these countries may not be deemed to provide the same level of data protection as your home country as we deem necessary for the purposes set out in this privacy policy (Jurisdictions Pending Adequacy Rulings). If you are located in the EEA or UK, we have implemented a data transfer mechanism pursuant to Articles 46(2)(c) and (d) GDPR to secure the transfer of your personal data to Jurisdictions Pending Adequacy Rulings. Note that, due to these data transfer mechanisms, the same level of protection applies to data which is transferred to or accessed from any group global location.

6.3 Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK or EEA.

7. Retention

7.1 We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

7.2 To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

7.3 Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us.

8. Protection of your data

As part of our business, we maintain stringent security measures designed to protect your personal data. This may include following certain procedures, physical or technological protection and may include encryption of data or asking you for proof of identity before we disclose your personal data to yourself.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

9. Accuracy of your data

We will endeavour to ensure that the data we hold about you will be accurate and up to date. You can check the data that we hold about you by e-mailing us at the address above. If you find any inaccuracies in such data, please notify us and we shall delete or correct it promptly.

10. Your rights

10.1 If you are based within the UK or the EEA or within another jurisdiction having similar data protection laws, in certain circumstances you will have the following rights:

10.1.1 right to access: the right to request certain information about, access to and copies of the personal data about you that we are holding (commonly known as a data subject access request);

10.1.2 right to rectification: the right to have your personal data rectified if it is inaccurate or incomplete;

10.1.3 right to erasure/“right to be forgotten”: the right to withdraw your consent to our processing of the data (if the processing is based on your consent) and the right to request that we delete or erase your personal data from our systems (however, this will not apply if we are required to hold on to the information for compliance with any legal obligation or if we require the information to establish or defend any legal claim);

10.1.4 right to restriction of use of your information: the right to stop us from using your personal data or limit the way in which we can use it;

10.1.5 right to data portability: the right to request that we return any information you have provided in a structured, commonly used and machine-readable format, or that we send it directly to another company, where technically feasible; and

10.1.6 right to object: the right to object to our use of your personal data including where we use it for our legitimate interests or for marketing purposes.

10.1.7 right to make a complaint: you have the right to make a complaint to us if you believe we have not handled your personal information in line with data protection laws.

10.2 If you wish to exercise any of the rights set out above, please contact us. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

10.3 We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

11. Automated decision making

We do not make decisions based solely on automated data processing, including profiling.

12. Cookies and Email

12.1 We also use “cookies” to gather information regarding the use of our site. A cookie is stored on your computer’s hard drive by you and enables quick access to the site and provides us with certain information about your use of websites generally. You can amend the settings of your Internet browser to prevent automatic acceptance of cookies.

12.2 If you have given consent for us to do so, then we may from time to time use e-mail to contact you to notify you of new products or services, which we may from time to time supply. However, please contact us at any time by e-mail should you wish to change your decision either way.

12.3 For more information, please see our cookies policy found on this website.

13. Call monitoring

We reserve the right to monitor all forms of communication whether electronic or otherwise with you for the purposes of development of the service and compliance with our policies and procedures. We may also use such monitoring to provide evidence of transactions which we have entered into with you.

14. Changes to the privacy policy and your duty to inform us of changes

14.1 We keep our privacy policy under regular review. Historic versions can be obtained by contacting us.

14.2 It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

15. Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.